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Amir Sarhangi, Director, Product Management & Partnerships, Messaging

June 28, 2018

Amir Sarhangi

LivePerson joins Google's Early Access Program for RCS business messaging, providing a richer messaging experience to brands and...

..... "Our mission is to make life easier by simplifying how people connect with brands, and we're excited to work with Google to make this a reality for billions of Android users over time." "We are pleased to have LivePerson join our Early Access Program to integrate RCS directly into their LiveEngage platform," says Amir Sarhangi, Director of partnerships, messaging for Google. "With many of the world's largest consumer brands using LiveEngage for conversational commerce, native support for RCS will bring the benefits of rich messaging, including graphics, interactivity and payments, to more consumers worldwide......

April 20, 2018

Amir Sarhangi

Google's RCS or "Chat" is the perfect solution for Android's messaging troubles

..... ” The core component of Chat or Rich Communication Services (RCM), has been under development for over a year and Google has struck partnerships with numerous mobile network providers and Android phone manufacturers already. “We believe it’s important to innovate in messaging standards, so we’ve been working with the mobile industry on an initiative to upgrade SMS through a universal standard called RCS (Rich Communications Services), bringing more enhanced features to the standard messaging experience on mobile devices,” said Amir Sarhangi , Head of RCS, in a blog post last year. As of now, the basic standard for messaging is SMS across all mobile networks around the globe. .....