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LEARN MORE ABOUT Nick Fox

Nick Fox, VP, Product Management

May 27, 2019

Nick Fox
Valerie Nygaard

Humans help Google’s AI voice service

..... Building this kind of system requires large amounts of data, and Google may be using human callers to generate data that can help "train" future versions of the system. Nick Fox, the Google executive overseeing its assistant, said the company was not aggressively trying to eliminate human involvement from Duplex because that could make the experience for business owners worse. Instead, he said, Google was trying to improve the automated system over time and slowly decrease the need for humans to intervene. .....

May 25, 2019

Nick Fox

Google’s Duplex uses AI to mimic humans (sometimes)

..... Building this kind of system requires large amounts of data, and Google may be using human callers to generate data that can help “train” future versions of the system. Nick Fox, the Google executive overseeing its assistant, said the company was not aggressively trying to eliminate human involvement from Duplex because that could make the experience for business owners worse. Instead, he said, Google was trying to improve the automated system over time and slowly decrease the need for humans to intervene. .....