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LEARN MORE ABOUT Rajen Sheth

Rajen Sheth, Director, Product Management

August 13, 2018

Rajen Sheth

Quantiphi Announces New Integration with Google Cloud Contact Center AI

..... This collaboration is a great opportunity for us to drive down the AI adoption barrier for our contact center customers and improve the overall experience and productivity," says Asif Hasan, co-founder Quantiphi Inc. "Contact Center AI empowers enterprises to use AI to augment and improve their contact centers," said Rajen Sheth, Director of Product Management. "Google Cloud's goal is to make it as easy as possible for our customers to use AI for contact centers through our relationships with key partners like Quantiphi......

August 01, 2018

Rajen Sheth

Google Cloud Next ‘18: New Advantages of Cloud Computing through Accessible AI, Microservices and Hybrid Cloud

Machine Learning stole the show across three days of service rollouts at Google Cloud Next 2018 in San Francisco. Despite already boasting the most powerful ML platform in the Cloud, Google’s next charge was to make its ML tools more robust and accessible: “What we found, working with hundreds of enterprises, is that using AI comes down to simplicity and usefulness,” says Rajen Sheth, a Director of Product Management at Google. While much of the discussion centered around AI and ML for the enterprise, Google also announced significant updates to microservice management through Istio, hybrid cloud deployments in GKE and increased opportunities for cost savings at the resource level. .....