Redbooks.com Privacy Notice
Effective September 1, 2004
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices and the choices you can make
about the way your information is collected and used. To make this notice easy
to find, we make it available on our home page and at every point where
personally identifiable information may be requested.
This notice applies to all information collected from or submitted to the following LexisNexis Group
("LNG") web sites, but to make this notice easier to read we will use the term
"our Web Site", which means Redbooks.com. Other LNG web sites may
operate under their own privacy notices.
Our Web Site contains links to other web sites operated by third parties. LNG is not responsible
for the privacy practices or policies of such third party web sites and this Notice does
not apply to those web sites.
Application of This Notice
This Notice applies only to the information collected by LNG from the users of our
Web Site. It does not apply to information collected by LNG in any other way,
including offline.
The Information We Collect
Our Web Site is not set up to automatically collect personally identifiable
information from each visitor to our Web Site. It does recognize the home server
of visitors, but not e-mail addresses. For example, we can tell which Internet
Service Provider our visitors use, but not the names, addresses or other
information about our visitors that would allow us to identify the particular
visitors to our Web Site. This information is used only for internal purposes by
our technical support staff.
Our Web Site does track certain information about the visits to our Web Site. For example,
we compile statistics that show the numbers and frequency of visitors to our Web Site and its
individual pages. These aggregated statistics are used internally to improve our Web Site and for
product development and marketing purposes generally. Those aggregated
statistics may also be provided to advertisers and other third parties, but
again, the statistics contain no personal information and cannot be used to
gather such information.
In a few areas on our Web Site, we ask you to provide information that will enable us to verify whether you are entitled to
access and use certain information, materials and services available from our
Web Site, or to enable us to enhance your site visit, to assist you with
customer service or technical support issues, or to follow up with you after
your visit, or to otherwise support your customer relationship with LNG. It is
completely optional for you to participate. However, failure to participate may
mean that you cannot access and use certain information, materials and
services.
For example, we request information from you when you:
- Log-on to certain areas of our Web site, where you may be prompted to provide us with your username and password as a condition to gaining access to certain information, materials or services
- Register or sign-up to use a service such as Redbooks.com
- Subscribe to a newsletter or desire to be added to our mailing lists for other products or services
- Place an order
- Participate in a sweepstakes or other promotional offer
- Provide feedback in an online survey.
In each of the instances above, we typically ask for your name, e-mail address, phone number,
address, law practice information, product preference information, username and
password, as well as other similar personal information that is needed to register or
subscribe you to services or offers. On occasion, we may ask for additional
information to enable us to provide you with access to and use of certain
information, materials and services. In the case of newsletters or mailing
lists, you will be able to "unsubscribe" to these mailings at any time.
How We Use Information:
>> LNG only uses your personal information for specific purposes.
The personal information you provide to us when using our Web Site, such as your name,
postal or e-mail address or telephone number will be kept confidential and used to support your
customer relationship with LNG, and to notify you of special offers, updated
information and new products and services from LNG, offers from third parties
that we think may be of interest to you, or used by LNG or third parties for the
purpose of conducting market research or surveys on behalf of LNG. Agents or
contractors of LNG who are given access to your personal information will be
required to keep the information confidential and not use it for any other
purpose than to carry out the services they are performing for LNG.
LNG may enhance or merge your information collected at its Web Site with data from
third parties for purposes of marketing products or services to you.
With respect to network advertising companies (companies that manage and provide
advertising for numerous unrelated companies), to the extent that LNG utilizes
such advertising companies to provide advertisements on our Web Site, LNG may
provide them with your log-in name and any demographic information about you
that we collect. Those advertising companies may combine that data with
non-personally identifiable data collected by the advertising company from your
computer solely for the purpose of delivering on our Web Site advertisements
that are targeted to you.
Circumstances may arise where we are required
to disclose your personal information to third parties for purposes other than
to support your customer relationship with LNG, such as in connection with a
corporate divestiture or dissolution where we sell all or a portion of our
business or assets (including our associated customer lists containing your
personal information), or if disclosure is required by law or is pertinent to
judicial or governmental investigations or proceedings.
You can opt out of receiving
further marketing from LNG at any time.
We will send you information about our various products and services, or other products and services we
feel may be of interest to you. Only LNG (or agents or contractors working on behalf of LNG and under
confidentiality agreements) will send you these direct mailings. If you do not
want to receive such mailings, simply tell us when you give us your personal
information. Or, at any time you can easily opt out of receiving further
marketing from LNG by emailing us at legalnotices@LexisNexis.com.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information,
we have put in place appropriate physical, electronic, and managerial procedures to safeguard and
secure the information we collect online.
How You Can Access or
Correct Your Information
You can request a copy of the personally-identifiable information that LNG has collected
about you via the Internet by contacting our Information Privacy Manager at the address below. You
can also have factual inaccuracies in this information corrected by contacting
this same person.
How to Contact Us
If you would like to contact us for any reason regarding our privacy practices, please contact us as follows:
